CAREERS

Careers at MIAB

Based in Stevenage in Hertfordshire, we are a specialist insurance broker for GPs, Dentists, Opticians, Vets, and Pharmacies, and provide a wide range of commercial and personal products. Find out more about us and our products.

We pride ourselves on having grown our business by 30% year-on-year over the past four years in the face of a challenging market. We're looking for exceptional people to join us and help drive our continued growth. 

Building a career with us

We recognise and reward our team’s success by way of competitive remuneration and ample opportunities for personal development throughout their careers with us. Experience isn’t the only factor in our recruitment process – we employ people, not just their CVs. Having the right personality and attitude is paramount to the success of our business as we work as a team in every aspect.

In return we offer all staff:

  • Competitive salary
  • 25 days holiday
  • Cash Plan
  • Employee Assistance Program
  • Auto Enrolment Pension
  • Structured training to encourage growth
  • Other role-related benefits

We also have an active Sports and Social Committee, with events subsidised by the company. So far this year we've been ten-pin bowling, go-karting and fought a tough pub quiz but have lots of fun things planned for the rest of the year!

Vacancies

If you are interested in a career at MIAB, please email your CV and covering letter to vacancies@miab.co.ukNo Recruitment Agencies please. We look forward to hearing from you! Please check back here or on our Twitter or LinkedIn feeds for details of future opportunities. 



  • Reports to: Senior Marketing Manager
  • Hours of work: 08:30 – 17:00
  • Place of work: Office-based, Stevenage

Main Purpose of Job:

To identify prospects and develop new business leads via telephone and other forms of communication such as email and build customer’s interest in services and products offered by MIAB.

Key Responsibilities and Accountabilities:

  • Database management of prospective and converted appointments
  • Cross selling of products from MIAB’s portfolio to clients where appropriate
  • Maintain comprehensive, clear and concise records of any actions taken and telephone conversations
  • Build customer’s interest in MIAB’s services and products
  • Adhere to MIAB’s internal policies and procedures

Required Skills:

  • Excel, Outlook and Word competent
  • Basic understanding of the insurance market (not essential)
  • Professional telephone manner
  • Commission / target driven with previous sales experience (desired)
  • Ability to work to individual and team targets
  • Team player
  • Ability to overcome objections in a compliant manner
  • Ability to work independently, using personal judgement while operating within specific guidelines
  • Excellent time management and ability to prioritise workload
  • Outstanding and effective communication skills
  • Ongoing in house training provided
  • Working towards Cert CII or willing to undertake with view to qualify within 18 months

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business and commercial objectives of MIAB.

Minimum Expectations (all staff members):

Directors

  • Provide clear and precise with communication when appropriate to all staff, Management and fellow Directors
  • Lead by example when communicating with clients, insurers and affinities
  • Be prepared to listen and be challenged by Managers and /or employees within the business 
  • Show respect and trust in those you employ to do their jobs effectively
  • Abide by the MIAB Employee Handbook
  • Be prepared to work hard but also to laugh, smile and have fun as a business 

Management Team

  • Provide clear and precise communication when appropriate to all staff, fellow Management and Directors
  • Lead by example when communicating with clients, insurers and affinities
  • Be prepared to listen and be challenged by Directors / other Managers and /or employees within the business 
  • Show respect and trust in those you employ to do their jobs within your teams effectively
  • Abide by the MIAB Employee Handbook
  • Be prepared to work hard but also to laugh, smile and have fun as a business

Employees

  • Be respectful of the Company, its brand and its reputation within the marketplace
  • Be professional, respectful and honest to all MIAB clients, insurers and Affinities
  • Be professional, respectful and honest to all your colleagues
  • Be prepared to listen and be challenged by Directors / Managers and fellow colleagues within the business respectively from both sides
  • Abide by the MIAB Employee Handbook
  • Be prepared to work hard but also to laugh, smile and have fun as a business.