After insuring his previous practice with MIAB, Practice Manager Rob Paton took out Surgery Insurance for Wetmore Road Surgery and was so impressed, he has praised MIAB’s customer service two years in a row.
“I chose MIAB as I look after another surgery that is with you, therefore I know you provide a policy at a good price with an uncomplicated process.”
Mr Rob Paton, 2016
Rob originally insured with us as he knew from previous experience that “MIAB are a specialist insurer that would cover our needs.” He has since found the sales and renewal processes to be “very easy, as it was mostly over the phone where I had to answer some key questions and it was then processed very quickly.”
Rob also added “I have never had any issues with MIAB, fortunately I have not yet had to use their claims service, but it has all been very easy and straightforward.”
“Really happy with the service, very informative by both email and when I called up over the phone. I received quick replies by email and everyone has been very helpful.”
Mr Rob Paton, 2017
For more information on getting support should you need it, please visit our Surgery Insurance page. Alternatively, contact Abby Ingram, our Specialist Insurance Adviser on 01438 870706 or abby.thynne@miab.co.uk.