Testimonials

From the start, MIAB have been extremely helpful. They gave us the confidence to move our Premises and Locum Insurance, thoroughly explaining everything and answering all our questions. Despite being reluctant to change insurers in the past, we felt confident moving to MIAB. Their after-sales support has been equally impressive, and I wouldn’t hesitate to recommend them to my manager colleagues.

I’ve been genuinely impressed with the service you’ve provided throughout this process. Your attention to detail, clear communication and the time you invested in researching the most suitable insurance options for Indigo Dental Practice and New Street Dental have been invaluable. You made what could have been a complex and time-consuming task feel straightforward and well-supported.

Ricky has been an outstanding support throughout our Practice, Locum and Cyber insurance process. His depth of knowledge and proactive approach made everything smooth and stress-free. His clear communication and genuine professionalism really stood out. We would highly recommend Ricky to anyone in the general practice or healthcare sector looking for reliable insurance advice.

I just wanted to thank MIAB for everything they have done for me. I feel it was considerably above and beyond the call of duty, and that is incredibly rare these days. I was fully expecting to be presented with some difficult choices, and they surprised and even shocked me by how helpful they’ve been. They reminded me that there are decent people who are prepared to help.

We recently arranged our Business Insurance through MIAB, and the experience has been excellent from start to finish. The team was extremely helpful in providing clear, competitive quotes, and Ricky in particular offered outstanding support. His efficiency and prompt communication made the entire process smooth, straightforward and stress-free. We are very pleased with the service we received.

Throughout the whole process, MIAB were extremely clear in explaining how the policy would work alongside the Health Board cover, particularly in outlining how it functions as a top-up rather than a replacement. This helped ensure we had a much better understanding of our level of cover. They were also very responsive in answering my queries, which gave me confidence that our cover was appropriate.

I approached MIAB to request a quotation for Contents Insurance for a GP Practice. The timeframe was very tight, but the response was swift and efficient, and the outcome exceeded all reasonable expectations. Ricky Smith was responsive, attentive, professional, flexible and very well-informed. His management of the enquiry was excellent from start to completion, and we agreed a very competitive premium. I was delighted to offer him our business.

I had a very positive experience working with MIAB. We were operating on short notice to get the insurance in place, and they handled everything efficiently and calmly. They explained all aspects of the process clearly, ensuring we fully understood our options, and were always quick to respond to any questions. Their communication was excellent throughout, and they were professional, approachable and reassuring. I would absolutely recommend MIAB.

From the first conversation, Ryan took real time to understand what my work actually involves. What stood out most was his willingness to engage with the parts of my situation that others had declined to look at. Throughout the process, Ryan was responsive, technically sharp and easy to deal with. The professionalism and personal integrity he brought to the process turned what could have been a frustrating exercise into a straightforward one. I’d recommend him without hesitation.

Ryan was excellent. I was so grateful that MIAB had a stand at the Best Practice Conference, as that’s how I first connected with the team. Ryan was incredibly helpful throughout the process. I received my quote the very next day, he helped keep everything moving at a good pace, and he was always available to answer questions and provide support. Thank you, Ryan, for making the process so smooth and positive.

I had a great experience with my insurance adviser, Billie. The service was quick and efficient from start to finish, with regular updates that kept me fully informed. She was happy to answer any questions and explained everything clearly, making the whole experience easy and stress-free. She found me a very competitive quote that covered everything we needed. I wouldn’t hesitate to use her services again.

I wanted to thank MIAB for all their help and support throughout the process of arranging my Locum Insurance. I particularly appreciated their professionalism, patience and responsiveness. I asked a considerable number of detailed questions regarding the policy wording, and they consistently took the time to obtain clear answers from the underwriters. Their willingness to seek written clarification gave me confidence that I understood the cover before making my decision.