Cyber Liability and Data Insurance for Pharmacists

Protect your data, digital assets and reputation with Cyber Liability and Data Insurance

Cyber crime: can you hack it? Contact us

IT systems and the internet are an integral part of running a business but could you cope with the effects of a cyber crime or systems failure?

From websites and social media accounts to payment systems and email newsletters, modern practices and businesses are taking advantage of the ease, speed and availability of online tools.

But conducting any activity online is a risk, especially when relying on so many providers to ensure their service is operational at all times and security features are one step ahead of cyber criminals.

The risks

The healthcare sector is a particular target for cyber criminals. They attacked it at a higher rate than any other sector in 2015, and more than 100 million healthcare records were compromised, according to a IBM’s 2016 Cyber Security Intelligence Index report. They dubbed it “the year of the healthcare breach.”

The ‘WannaCry‘ ransomware attack of May 2017 affected thousands of business across the world, with reports that one in five NHS Trusts and many GP practices were hit. The attack caused operations to be cancelled at several major hospitals, with patients experiencing disruption to their treatment because computers used to share patients’ test results and scans with doctors were frozen.

Beyond data breaches committed by hackers, health data is frequently exposed through accidental loss, device theft and employee negligence.

The 2015 Information Security Breaches Survey, conducted for the Department for Business, Innovation and Skills, found that 74% of small businesses suffered a cyber breach.

The average cost to the business was between £75k-£311k, which includes elements such as business disruption, lost sales, recovery of assets, and fines & compensation.

The survey also found that 90% of large organisations suffered a cyber breach, the average cost was between £1.46m-£3.14m.

Email Fraud – Protecting Your Business

Financial Fraud Action UK, which is leading the fight against financial fraud on behalf of the UK payments industry, recently published (PDF) that “The rise across all fraud loss types during 2015 owes much to the growth of impersonation and deception scams, as well as sophisticated online attacks such as malware and data breaches.”

Read our guide and Top Tips on how to protect your business from email fraud, written by our Claims Support, Hannah Wells.

Read the guide

Find out more

To discuss cyber risks your practice may face, and how Cyber Liability and Data Insurance can help protect your business, please contact us for a confidential, no-obligation discussion.

You should cover losses relating to damage to, or loss of information from, IT systems and networks if your business or practice:

Holds sensitive patient or customer details such as medical records, names and addresses or banking information
Relies heavily on IT systems and websites to conduct your business
Processes payment card information

When assessing your current IT systems and security, consider the following:

Do your store patient records electronically on a network-connected computer?
How secure is your website? Does it include online check-in access?
Do you know how vulnerable your business is? When was the last time you conducted a penetration test to risk assess the security of your network?
If you suffered a breach, how would you manage your reputation, patient concerns and resultant compensation claims?

Renewal time comes around so quickly but it was a simple and easy process. Given lots of time to review the renewal policy and ask any questions, which were answered very promptly. The price is very competitive too! Great service from a very good company!

- Lilian Borrows, Practice Manager, Sullivan Way Surgery